Online Support For Connection Issues In Yahoo Messenger
If you are unable to connect to your Yahoo Messenger when you are well connected to the internet, the problem seems to be with the settings of either your Yahoo Messenger or web browser or maybe both. If you are using Internet Explorer, you may notice that the Yahoo Messenger uses the settings of Internet Explorer to connect to the Yahoo servers. And, when Yahoo Messenger tries to connect with its server, the security settings in IE may hurdle the connection.
In case, all the settings are correct and you are still unable to sign in to Yahoo Messenger, it is best to reinstall the software. Moreover, you can also make use of Connection Troubleshooter which display when Yahoo Messenger presents connection issues.
Below we have listed one of the best solutions for fixing connection issue in Yahoo Messenger. Follow the guide as prescribed to get rid of the issue.
Guide to Fix Connection Issue in Yahoo Messenger
Check Yahoo Messenger Connection Settings
1.) Launch Yahoo Messenger, click Messenger and select Connection Preferences.
2.) If you are not using a proxy server, click Connect directly to the internet. However, if you are using a proxy server, select Connect via a proxy server. After that, you will need to select the type of proxy server, so either click HTTP proxy or SOCKS proxy.
3.) Then, type the correct server name, user ID, Password, and Port number in the relevant fields.
4.) You can change the Internet connection type from the Internet connection drop down menu and select Dial-UP, Broadband, or High-speed.
5.) Finally, click OK then sign in using the correct Yahoo username and password.
Check Internet Explorer Connection Settings
6.) Go to the Yahoo homepage on Internet Explorer. If the page doesn’t display in the Internet Explorer, verify the connection settings.
7.) Select Internet Options under the gear icon. A new window will open.
8.) Choose the Connection tab and click on the active network connection. Then, click Settings and make sure that the settings are correct. You will need to check Use a proxy server for this connection if you would be using a proxy.
9.) After that enter the proxy settings into the fields located next to Address and Port. Then, select Advanced to make changes in advanced settings of the proxy server.
10.) Finally, click OK to close the Connection Settings page and click OK again to close the Internet Explorer window. Now, try signing in to your Yahoo Messenger.
Verify Yahoo Messenger Login Server Issues
11.) Go to the Internet Options in Internet Explorer and click on LAN settings.
12.) Under LAN settings, check Use a proxy server for your LAN and enter the input into the Address and Port fields.
13.) Then, click OK to confirm and apply the new settings. You can then try signing into your Yahoo Messenger account.
If even after following the above guide, you are still having connection issues in Yahoo Messenger, it is best to take assistance from our third-party Yahoo Messenger customer support team. Our team comprises certified technical engineers who are proficient at dealing with Yahoo Messenger related issues competently.
To get in touch with our experts, feel free to give us a call on our 24 hour Yahoo Customer Service helpline number (toll-free). You can also send us your query via email or you can opt for an instant chat with our expert via live chat support.